Meet the Team

Neal Goldsmith – is the CEO of J&M and as the son of the former CEO, Neal has been with J&M for his entire working life. Neal is always searching for ways to better our customers and our community and enjoys the challenge of managing the family business. On his off time, he enjoys mountain bike riding, camping in his custom van, and riding his dual sport.

Steve Hewitt – Service Manager – is the service manager at J & M Air Conditioning where he has been employed for over 30 years. Steve started out working as warehouse associate part time after school working his way up the ladder to installation technician, lead installer, service technician, installation manager, and now service manager. Steve enjoys the fast pace day to day challenges of running the service department, and training service technicians. Steve is Married to his wife Michele, and they have 4 grown children, 3 boys and 1 girl. Steve enjoys spending his leisure time with my family, taking his Jeep out into the wilderness, and working around the yard. His favorite sports teams are the Angels and Chargers

Stephanie Lubatti – Customer Assistant and Dispatcher – has been working with the J&M Air Conditioning Family since the Summer of 2015. She works primarily with the service department assisting the Service Manager with Inventory and special-order parts. She is our Dispatcher for the Service Technicians as well as our Maintenance contract coordinator. During her off time, Stephanie enjoys watching NFL, going to Farmer’s Markets, and hanging out at the Zoo or Wild Animal Park with her teenage Son.

Jordan Warrell – Customer Call Center Manager – Jordan enjoys working with customers, she has worked in Customer service for 4 years and has been with J&M for 2 years. Jordan has been married for 4 years. On her off time, she likes to hike, camp, and has a passion for makeup and skin care.

Ryan Warrell – Comfort Consultant – has worked at J&M on and off since he was 16, he has spent time as a warehouse associate, installation technician, and assisting service technicians, among a variety of other roles. Ryan has a passion for helping others and enjoys solving customers problems. Ryan is also former Army Ranger. He is married, and on his free time he enjoys mountain bike riding, video games, and riding his dual sport.

Matthew Day – Comfort Consultant – Matthew has been with J&M since 2005, working as an installation technician eventually working his way into sales and design. Matthew has a passion for helping customers achieve their comfort goals. He is married, and a father of 3 daughters. On his off time, he enjoys off-roading, cooking, and spending time with family.